Effective Date: 02-01-2024
At Budjet websites, we strive to provide the highest quality services to our clients. However, we understand that there may be instances where you may not be completely satisfied with our services. This Refund Policy outlines the conditions under which refunds will be granted.
1. Website Design and Development Services
1.1 Deposit and Payment:
- A deposit is required to begin work on your website. The balance is due upon completion of the project.
- Full payment is required before the website is launched.
1.2 Refund Eligibility:
- Before Work Begins: You may cancel your project for a full refund of your deposit within 7 days of making the initial payment, provided work has not yet commenced.
- After Work Begins: If work has begun, refunds will be issued based on the percentage of work completed. The deposit is non-refundable after work has started.
1.3 No Refunds After Delivery:
- Once the final website is delivered and approved, no refunds will be issued.
2. SEO Services
2.1 Monthly Retainers and Packages:
- SEO services are typically billed on a monthly retainer basis or as part of a service package.
2.2 Refund Eligibility:
- Initial Payment: You may cancel your SEO services within 7 days of the initial payment for a full refund, provided that work has not yet started.
- Ongoing Services: For ongoing monthly services, you may cancel at any time. The cancellation will take effect at the end of the current billing cycle. No refunds will be provided for services already rendered.
2.3 Performance Guarantee:
- Due to the nature of SEO and the dependency on search engine algorithms, we do not guarantee specific results. No refunds will be issued based on the performance or ranking results.
3. General Terms
3.1 Cancellation Process:
- To request a refund, you must contact our customer service team at [your email address or phone number]. Please provide your project details and reason for the refund request.
3.2 Approval and Processing:
- Refund requests will be reviewed and processed within 14 business days. Approved refunds will be issued to the original method of payment.
3.3 Non-Refundable Services:
- Domain name registration, hosting fees, third-party services, and any other additional costs incurred on behalf of the client are non-refundable.
4. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be posted on our website and will take effect immediately. Your continued use of our services after any changes indicates your acceptance of the new terms.
If you have any questions or concerns about this Refund Policy, please contact us at:
The Stratup
Uma Sree Dream World B-Block,
BHIVE Workspace – No.112,
AKR Tech Park, “A” and,
7th Mile Hosur Rd,
Krishna Reddy Industrial Area,
Bengaluru, Karnataka 560068
Thank you for choosing budjet websites. We appreciate your business and are committed to providing exceptional service.